pt. I. Building cultural competency skills. Defining cultural competency / Gloria Kersey-Matusiak
Patient-focused cultural assessment models / Gloria Kersey-Matusiak
Why can't they speak our language? Working with culturally diverse colleagues / Gloria Kersey-Matusiak
pt. II. Stepping up to cultural competency. Cultural considerations when the patient's religious or spiritual needs differ from one's own / Gloria Kersey-Matusiak
Cultural considerations when caring for patients with physical, psychological, or intellectual disabilities / Gloria Kersey-Matusiak
Cultural considerations when the patient speaks a different language / Gloria Kersey-Matusiak
Cultural considerations when caring for the patient who is terminally ill / Gloria Kersey-Matusiak
Cultural considerations when caring for the geographically displaced client / Barbara Jones
Cultural considerations when working with patients with a sexual orientation that differs from one's own / Claire Dente
Cultural considerations when caring for the new immigrant or refugee / Gloria Kersey-Matusiak
Cultural considerations when caring for the poor and uninsured / Gloria Kersey-Matusiak
Appendix : AACN end-of-program cultural competencies for baccalaureate nursing education
