Concepts and processes for the new training role / Ursula Delworth, Elizabeth Yarris
Interpersonal skills : who, what, when, why / Charles J. Meade
Self-paced and videotaped training innovations / Margaret J. Barr
Manuals : their development and use in training / Ralph L. Rickgarn
Supervision : a key element in training / Lucinda E. Thomas, Patricia Good-Benson
Teaching staff to be trainers / Donald R. Fulton
Evaluation : the proof of the pudding / Jo F. Dorris
Wrap up, with annotated references / Ursula Delworth, Elizabeth Yarris.
